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Have you ever had trouble reading a PDF file on an iOS device such as an iPad? A PDF file that was emailed to me wouldn’t open on iPhone or iPad, and not even the file name showed up correctly. The file opened normally on my computer, so I knew the PDF file wasn’t completely corrupted. While it’s still a mystery why the PDF file didn’t work on iOS, in the end I did fix the problem. Here’s how.

I didn’t have access to the original document, so I couldn’t export the PDF file again from the source. I had to try and fix it on my side. I started by opening it in Adobe Acrobat X Pro, where I tried choosing File > Save As > PDF to write out a new copy of the file. After that didn’t work, I tried Reduced Size PDF on the same submenu. That didn’t work either. It didn’t help to open the PDF file in Apple Preview and choose File > Save As.

At this point I was stumped. Knowing that the file worked fine on a computer, I was still convinced that there had to be a way to fix it.

I next used Acrobat Pro X to save it to PDF-X/1A, a standard for high-end prepress. This time it failed even to convert, which turned out to be a good thing because it showed me an error message that suggested I run it through the Preflight feature using the Convert to sRGB preflight profile. Now that’s a great idea I should have thought of sooner, since the purpose of a preflight feature is to catch file problems before they cost time and money later down the line.

In Acrobat X Pro, Preflight is buried in the Print Production panel in the Tools pane on the right side of the Acrobat workspace. I selected Convert to sRGB, and then clicked the Analyze and Fix button.

Acrobat Preflight Convert to sRGB

That worked! The next time I transferred the PDF file to iPad, it was perfectly readable.

In the end, my troubleshooting guess was correct: Find something that can rewrite the PDF file radically enough to change whatever was causing the error, even without knowing the exact error.

Of course, not everyone has Acrobat Pro and it is not cheap, but if you have access to Adobe Creative Suite, it includes Acrobat Pro and so you have it (though not in Adobe CS Production Premium). Keep Acrobat Pro in mind if you run into problems like this one.

While Apple Preview on a Mac doesn’t have the variety of production tools available in Acrobat Pro, there is another way to do something similar: Open ColorSync Utility, choose File > Open and open the PDF file, and then choose Create Generic PDFX-3 from the Filter pop-up menu at the bottom of the document window. I did not try that in my case, though, since I had already fixed mine.

What might have caused the problem? I may never know for sure, but based on what fixed it, I’d guess that there was a problem with at least one of the color images in the PDF file. It looked like it had been created in Word with maps pasted from Windows screen shots. Maybe there were indexed-color BMP or GIF images in it. While that should not have been a problem, what we do know is that the Convert to sRGB preflight profile did fix the problem.

While this solution solved my problem, it may not fix every problem with reading PDF files on iOS devices. If it doesn’t solve your issue, I hope that describing a successful troubleshooting process helps point you in the right direction. Good luck!

Register now for the free Creative Edge webcast: Real World Adobe Photoshop CS5 for Photographers

A lot has happened in the Photoshop universe since I published Real World Adobe Photoshop CS5 for Photographers, so get caught up by joining me for a free CreativeEdge webcast on October 19, 2011. In addition to talking about some of the latest developments in Photoshop land, I’ll show you some of my favorite performance and productivity tips to help you get the most out of Photoshop CS5 and Adobe Camera Raw, including features that I feel have been overlooked and under-appreciated. I’ll also talk about Photoshop and social media, and protecting your images online.

That’s Thursday, October 19, 2011 at 10 a.m. Pacific time. Be sure to register by clicking the link below or the banner above. See you there!

Register for the Real World Adobe Photoshop CS5 for Photographers webcast on CreativeEdge

In an earlier post, I put together a quick-and-dirty Flash-based slide show of photographs from Il Palio in Siena, Italy just to give you an idea of what kind of work came out of that trip. But I didn’t want to leave it at that. I wanted to convey a more complete sense of what it felt like to be in Siena during Il Palio, so I created this two-minute video focused on the atmosphere of the Palio.

Note: If you view this video full screen (which you really should), be sure to change the resolution at the bottom of the full-screen view to 720p or the highest resolution your internet speed can handle.

I think of this video as like a movie preview trailer for this personal photo project, generating interest and setting expectations for the larger project in progress. The video helps communicate why I went there, as well as the tone of the place, time, and culture.

And I’m happy with it. Read on if you’re interested in the decisions I made and things I learned while planning, capturing, organizing, and editing the media for this piece.

Putting it together

While researching the Palio, it was clear that still images would communicate only a slice of the complete experience. I got interested in bringing back a more complete representation of the event than a silent wall of pictures or a book. As I am primarily a still photographer, this multimedia project was a bit of an experiment for me. But it’s nothing new in photojournalism, where multimedia slide shows have become common on news web sites.

Planning and capturing

While it’s free to stand inside the track at Il Palio, it’s also a free-for-all. Even if you’re fortunate enough to get to the fence, there are still other arms creeping into your frame, as you see in the video. The photojournalists sitting on the track have better views…as long as they can avoid being trampled.

At the fence, everybody's a photographer

I thought about shooting a significant amount of HD video at the track, but the more I researched what I would need in order to do it well, I backed off from that idea. I wanted to travel very light because the crowd would be tightly packed, it would be hot, I would have no crew, and in the chaos, consistently finding enough good video angles on the action was not a sure thing.

Instead, I decided to shoot stills as I always have, but record audio at the same time, and use all that to create a video. I was still open to shooting actual video clips, but only if the conditions were favorable. And that’s what I ended up doing, as you see by the proportions of stills to motion in the video. If you’re serious about getting better-than-YouTube video during the race itself, either get a press pass so you can be on the track in front of everybody else, or pay the several hundred Euros for a prime seat in the bleachers.

I wanted the slide show soundtrack to consist completely of sounds captured on location, instead of dropping in some random background music. To do that right, I brought a Zoom H4N stereo digital audio recorder because I wanted better audio than the cameras’ built-in mics could provide. I left the recorder running in an outside pocket of my bag while shooting stills, and that worked well. Not being an audio guy, though, I sometimes forgot to watch the recording levels, so there’s a fair amount of clipping in the video above, and some other audio was too distorted to use. But there was no question that the H4N’s hardware and X/Y stereo mics gave me much better audio than the cameras could have.

When I was able to get right up to the fence during the less crowded test races, I put the H4N in the outer pocket of my shoulder bag and slid that through the fence. That got its stereo mics as close as possible to the track sounds while sort of shielding them from the random chatter around me. In the black bag, the recorder is somewhat stealthy with its black windscreen (which I secured with gaffer’s tape, because it comes off much too easily).
Zoom H4N through the track fence

The Pause button would sometimes get hit when the mic was jostled in a crowd, and that would stop the recording unintentionally. You can prevent this by using the Hold switch on the H4N.

Organizing

I brought my laptop on the trip and imported my camera cards into it using Adobe Photoshop Lightroom 3. I kept the H4N files in their own folder because Lightroom doesn’t import standalone audio files. After importing the laptop Lightroom catalog into the main catalog on my studio desktop computer, I filtered the catalog to show just videos, and dragged all of those straight into the Project window of an Adobe Premiere Pro CS5.5 project.

Although the full size of the video displayed here is 1280 by 720 pixels, I usually exported the stills at their original resolution because animating (panning) the images requires making them bigger than the frame. I wanted to make sure there were enough pixels to keep them looking sharp in a 1080p version of the video. If I had a vertical still and planned to animate it only vertically, I exported it at 1920 pixels wide, because it simply didn’t need any more width for 1080p video.

I set up the Target Collection feature of Lightroom so that when I saw an image I wanted to use in the video, I could press one key to kick that image into the stills collection for the video. I then dragged those stills from Lightroom directly into the Premiere Pro project window, dropping them into their own folder that I named “Stills”. In Premiere Pro, Stills were animated using keyframes with motion that was typically eased in and out, a subtle edit that improves the feel of the presentation considerably.

After listening to the audio files and giving them more descriptive filenames, such as “snare drum flag practice,” I dragged those from the desktop into their own folder named “Audio” in the Premiere Pro project. I tried to enter metadata for the videos but Adobe Bridge kept giving me write errors. I’ve since read that I should try purging the Bridge cache for that folder, but I haven’t tried that yet.

At this point, all the assets I might use for the video were in Premiere Pro. I planned to use that one Premiere Pro project for all motion content related to Il Palio, because I could create multiple sequences inside the project while drawing from the same master pool of assets.

Editing

While a visually oriented person (which I am) might normally sequence the visuals first, I decided that the emotional impact of the audio was so strong that it should be the backbone of the presentation, so using Adobe Premiere Pro, I laid down the audio before choosing any photos. I also wanted to limit the video to about two minutes, so by editing the audio first I locked the length of the sequence. After assembling the sound, I finally started experimenting with the sequence of the still images by laying them out on a video track, edited to follow the rhythm of the audio. I then looked through the few good video clips I had, and in some places I decided to replace one or more stills with a video clip.

Editing the slide show in an Adobe Premiere Pro sequence

After the sequence was roughed out, it was all about fine-tuning the edits. While I’m not a professional video or audio editor, I know some of the techniques that save a lot of time, such as rolling, ripple, and slip edits. I also found myself tuning crossfade times to relax or tighten the pace as needed. Some audio needed more touching up than Premiere Pro could perform, but it’s easy to pop open a clip straight into Adobe Audition for more serious edits.

Premiere Pro CS5.5 performed surprisingly well with native DSLR footage on my 5-year-old Mac Pro—I never had to transcode, and I rarely stop to render previews. Just throw everything in and start editing. However, if I added effects, to keep the clips playing back with minimal stuttering I had to drop the playback resolution to 1/4.

For more details

I’m not going into any more detail here because this post is long enough already. But I’m happy to answer any questions you might have. Just ask ‘em in the comments!

New work: Palio di Siena 2011

I just returned from a trip to photograph the centuries-old Palio di Siena horse race and festival, which is held every summer in Siena, Italy. While tourists tend to show up just for the final race, that’s only the conclusion of days of test races, processions, feasts, blessings in churches, and other colorful pageantry and ritual that have always been part of Il Palio. We arrived earlier in the week so that we could take it all in, and this was definitely the right way to do it because we could see how the traditions that make up the Palio come together to form a dramatic final event.

In the final race of Il Palio (The Prize), there is no money to win, only first place counts, and there are no stopwatches. If you win, you take the trophy banner that represents Il Palio for that race, and more importantly, you bring your contrada (neighborhood) extreme prestige and serious bragging rights over the other 16 contrade until the next race. In Siena, that’s worth so much that each contrada enshrines every one of its Palio victories for all time.

I wanted to find a photo workshop this year, and when I was invited to photograph the Palio I realized it would be like creating our own workshop. And it kind of turned out that way, with such a rich cultural background to explore. Here’s a preview sampler of my images from Siena (requires Flash):

Keep in mind that these images are works in progress, so what you see in this slide show may not represent the images in their final form. In fact, just as with each exhibition, I ended up editing each image’s appearance to make them all appear consistent with each other, within the format of this small slide show. For example, many are cropped much more tightly than they would be on a large wall print.

I’ll soon be telling stories with the images through photo essays, prints, blog posts, and other content. While I’m working on all that, I’ll continue to roll out more digital media/Mac tips over the coming weeks.

Many thanks to my friend Céline for inviting me to the Palio, an event she has photographed for several years; and for providing all kinds of valuable assistance, advice, and background information about Il Palio.

Preview image

Lion iconIf you’ve got a fast Internet connection, a recent Mac, and US$29, what’s stopping you from downloading the just-released 10.7 Lion upgrade to Mac OS X? For many people, what stops them is being unsure whether the software they have is still going to work. Below is a summary of various reports I’ve run into around the web.

For an in-depth analysis of Lion itself, including less obvious changes Apple made under the hood, see the Lion review by John Siracusa at Ars Technica—as excellent and detailed as his reviews typically are. And Macworld has published an article about various kinds of incompatibilities you might run into with Lion, including the end of support for PowerPC applications which I talk about at the end of this article.

Adobe applications

As far as Adobe software such as Photoshop, the Creative Suite, and Lightroom, you can read a page that Adobe has published listing the problems they know about:
Known Issues with Adobe products on Mac OS 10.7 Lion

Jeff Tranberry of Adobe also posted some additional comments on his blog:
Photoshop and Lightroom compatibility with Mac OS X 10.7 Lion

Anecdotally, the word is that Photoshop seems to work fine (except for droplets) as far back as CS3, the first Intel-native version. For Lightroom, the Adobe page above states that Lightroom 2.7 and later are verified to work on Lion.

Full screen mode: People are asking about support for Lion full screen mode in apps such as Photoshop. On his Twitter feed (see tweet 1 and tweet 2), @dhowe (Director of Photoshop Engineering David Howe) explained that in Lion, full screen mode is like putting a document in its own Space. This has some important implications. In the full screen mode that Photoshop has used for years, you can press the Mac standard Command+` keyboard shortcut to switch between open documents, but in Lion full screen mode, you can’t. I tried this out in a few of Apple’s own apps such as Safari, and it’s true. I did find that in apps that support Lion full screen mode, you can switch between documents if you use the Control+arrow key shortcut which is also used to switch Spaces; in other words, Lion seems to lose the traditional distinction between switching Spaces and documents. For some this might be confusing, others may see this as simpler. Also, I can’t find an Apple keyboard shortcut for Lion full screen mode, while Photoshop provides a full-screen keyboard shortcut you can customize. (Update: Many Lion apps use Ctrl+Cmd+F to enter and exit Lion full screen, and some apps will exit full screen with the Esc key. You can customize the shortcut using the Mac OS X Keyboard system preference, but because it’s system-wide, some apps may use a conflicting shortcut.)

There are reports that the Apple implementation of full screen is not ideal even with Apple’s own Aperture, where if you have multiple monitors, you only get to use Aperture on one of your monitors, while the others get the blank Lion “gray linen” backdrop. Similarly, in Safari full screen mode, browser windows only get to live on one monitor, even if you try to drag them to another (it snaps back). Apple Preview and QuickTime Player at least let me maintain palettes on my second monitor while in full screen mode, but documents still only get to appear on one monitor. Even Macworld has similar complaints about Lion full screen mode. It increasingly looks like what Apple really means by “full screen” is “full single screen,” as in an iOS-style presentation.

Given all that, I don’t have a problem with Adobe holding back on Lion full screen support until Apple brings the feature up a couple notches, so that at least we don’t lose the features we have with the Adobe full screen mode.

Flash Player: There were some early reports that hardware acceleration for Flash is disabled in Lion. This is not true; it was based on a test with a late beta version of OS X. In the actual shipping version of Lion, Flash hardware acceleration works fine.

Other applications

Some other compatibility notes I’ve seen:

You might have noticed that some companies are just now starting to test with Lion. Some people are always surprised by this, but the fact is, a lot of companies only want to spend their limited resources testing with the final shipping version. More than one company has been burned by testing with pre-release software, announcing that everything is fine on the day the final version ships, but then getting customer complaints that the software actually doesn’t work…because something changed in the final version. The Flash misunderstanding above is one example of how having a prerelease copy didn’t accurately represent the final version. Many companies just want to test once, at the end.

Note that there’s a distinction between whether an application will run, and whether it’s going to take full advantage of all of Lion’s features, such as full screen mode, automatic saving and versions. Expect most software to require an update at some point so that you can get the most out of Lion. Some Adobe Mac apps have already had features that are just now coming to OS X (full screen modes in Photoshop and Lightroom, auto-save in Premiere Pro, resize windows from any edge, etc.), so they’ll have to work out how to transition them into the Apple versions of those features, if that’s what they decide to do.

Old PowerPC applications

Because Lion only runs software made for Intel CPUs, software that runs only on a PowerPC CPU (such as a G4 or G5) will not run in Lion. Some color calibration software falls under this category. If you’re not sure if you still have any PowerPC software, while you’re still in Mac OS X 10.6 Snow Leopard open System Profiler; you can get there by clicking the Apple menu and choosing About This Mac, then clicking More Info. Then in the left panel click Applications, and in the right panel sort the list by Kind. Anything listed as PowerPC or Classic won’t run in Lion; if you still need those applications you’ll want to find updated versions of them.

System Profiler showing PowerPC apps

In my case, the X-Rite Eye-One Match software for my monitor calibrator, shown above, is just one of many PowerPC applications that won’t work in Lion. Some of the others are AppleScripts I need to recompile, others are firmware updates and really old apps I never got rid of (the Glider Pro game, Sync apps for my old PalmPilot). The System Profiler test isn’t conclusive; as with many major system upgrade, some applications may have their own specific issues with Lion even if they meet the basic requirements for compatibility. Those applications will need to be updated by their developers.

…or, This is Totally Why I Shoot Raw

Concerts and other stage performances are often lit by colored gels or LEDs that change quickly. Even auto white balance won’t know what to do as the lighting pattern changes and goes to extremes, such as deep blue or red. Faces can appear as as one solid color with no detail, as in the first picture below.

Fortunately, raw format brings us a nice surprise here. I shot the following raw image during the American tour of the French retro-synthpop band Yelle, and at first glance it looks like the faces are nothing but blue blobs. Happily, it turns out that shifting the white balance value in a raw processor (I used Adobe Photoshop Lightroom 3) reveals dramatically more detail; it’s like a completely different picture.

Raw, white balance As Shot

Raw format, white balance As Shot: Faces are blank

Raw, white balance adjusted

Raw format, white balance adjusted…and details are magically revealed

What I think is going on is that they were in the blue light’s shadow but the warmer red light was at a better angle for their faces. Warming up the white balance de-emphasized blue and dug more red out of the raw file, so that the red light became the primary light source. If I’m right, it means this trick works only if at least one of the differently colored light sources is at an angle that’s favorable to the subject.

This technique doesn’t work at all with the JPEG version of the image shown below, because the RGB color values are already baked into the file. You can no longer get more red, you can only lose blue, so shifting the white balance of the JPEG image doesn’t reveal any useful new details.

JPEG exported from raw with As Shot white balance, and then adjusted

JPEG version also starting from As Shot white balance: Adjusting WB doesn't help

In a situation where white balance holds steady or changes slowly, you might be able to achieve the same quality in JPEG format by doing a custom white balance in camera. However, in an environment like a concert or even a wedding where the light and the action change so quickly, there’s simply no time to rebalance, so shooting raw is the only way to get the most out of your images later.

You might notice that for the JPEG format image, the WB scale is centered at zero and adjusted positive and negative to that. It’s a relative adjustment instead of the absolute color temperature value that’s available in raw, because for a JPEG image, the original white balance is now baked permanently into the image, providing less flexibility when editing. That’s a big reason I shoot in raw format. I even prefer pocket cameras that record in raw format (like the Panasonic DMC-LX3 I used to take this photo), so that I can rescue images like this one when needed.

What if you’re shooting with a camera that records only in JPEG format, or with a video camera? You’re stuck with what the camera gives you. The best white balance setting will depend on the white balance of the stage lights before colored gels are put on them. Older incandescent lights may be closer to tungsten white balance, while some LED lights may be balanced closer to daylight. You’ll have to try some test shots using the daylight or tungsten white balance presets, and see which setting produces more appealing images. Or, if you’re able to light up a white surface with pure white stage lights, you can try setting a custom white balance off of that.

Adobe photography application icons

Adobe has released updates for its raw processing software:

Adobe Camera Raw 6.4.1 (click for release notes in PDF)
Adobe Photoshop Lightroom 3.4.1 (click for release notes in PDF, though at this writing I could only find 3.4 release notes)

The updates are mostly about support for new cameras, such as the Fuji FinePix X100. The Lightroom update also fixes a few bugs including a JPEG export bug that while quite rare, is very serious if you happen to come across it.

As usual, you can read the release notes and download the installers from

http://www.adobe.com/downloads/updates/

or:

To update Camera Raw directly, start Photoshop and choose Help > Updates.

To update Lightroom directly, start Lightroom and choose Help > Updates.

Adobe Creative Suite 5.5 box shots

It’s been a busy week over at Adobe, with the release of Adobe Creative Suite 5.5 and a free update to Adobe Photoshop CS5 12.0.4. There are lots of places on the web where you can read about specific new features, so here I’ve got a more customer-oriented take on these updates.

Adobe Creative Suite 5.5

Adobe Creative Suite 5.5 is a paid upgrade, and yet it isn’t CS6, so you’ll naturally ask whether you need it. You’ll probably be happiest with the CS5.5 feature set if you want to more easily integrate the latest technologies and formats into your workflow, such as HD video from the newest digital cinema and DSLR cameras; or if you’ve wanted more efficient ways to create, preview, and publish ebooks and other content for tablets and smartphones using Adobe InDesign, Adobe Flash, or Dreamweaver. It’s primarily because of these fast-moving new technologies and delivery media that Adobe felt a .5 release was warranted. If your day-to-day work is not so cutting-edge, you may have less of an need to upgrade.

If you edit video, the upgrade may be well worth it. Adobe CS5.5 Production Premium gets quite a boost, with enhancements like expanded GPU support and dual-system sound in Adobe Premiere Pro, fast 64-bit Adobe Media Encoder with an efficient new UI and customizable presets, a first-ever Mac version of Adobe Audition pro audio software, and the advanced Warp Stabilizer in After Effects for steadying shaky handheld footage. (If it sounds like I’m more familiar with Production Premium here, it’s because I was involved in producing some of the launch content about its new features.)

If you haven’t upgraded to CS5 yet, you do get a pretty long list of new features when you put CS5 and CS.5 together. You can see handy lists of CS5.5 new features versus CS5, CS4, and CS3 on the Adobe Creative Suite web page (pick a suite, then click Features).

Adobe also announced a move to 24-month major upgrade cycles with a minor .5 upgrade halfway between those. While cynics will say that more frequent upgrades is a way for Adobe to charge customers more often, the increased frequency can be a good thing overall. Shorter cycles actually make it easier to skip upgrades since you know the next one’s just another 12 months down the road, yet if you find yourself in a situation where new client requirements or business needs require new capabilities, you’ll likely get them sooner than with a longer upgrade cycle. It’s like when a train starts running more often: You’re not going to ride them all, but when you do need one, you won’t have to wait as long.

Adobe Photoshop CS5 12.0.4 (and 12.1)

The free Photoshop CS5 12.0.4 update lets Photoshop CS5 communicate directly with other applications, such as the Adobe Nav, Easel, and ColorLava iPad apps that let you use the multitouch interface of your iPad as an extension of Photoshop. Or to enable cool new training tools like having an iPad magazine give you a how-to demo by directly controlling Photoshop on your computer. And of course, the update also includes a list of bug fixes.

The version of Photoshop that ships with Creative Suite 5.5 is numbered 12.1, which is the same as 12.0.4 except that it also works with the new subscription licensing that Adobe announced along with Creative Suite CS5.5. (Note that there is no Photoshop CS5.5.)

To get the update, start Photoshop CS5 and choose Help > Updates. If you prefer to download the standalone installer or want to read the release notes, go to:

http://www.adobe.com/downloads/updates/

Because Adobe tends to provide Camera Raw plug-in updates only for the current major version of Photoshop, some users have expressed concerns about whether a paid upgrade is needed to continue getting free Camera Raw updates. Because the current major version of Photoshop remains Photoshop CS5, your free Camera Raw updates will continue, presumably until CS6.

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